• Shipping is free for UK orders over £185, and £5 USD for orders under £185. This price may slightly due to live currency exchange rates.
• Express shipping is available on framed art prints.
• If you cannot see express shipping options at checkout, it may be that you have another product in your cart which does not offer express shipping. 

• US shipping is free for orders over $250 USD, and approximately $25 USD for orders under $250 USD. This price may slightly due to live currency exchange rates.
• EU and other international shipping is free for orders over $250 USD, and approximately $20 USD for orders under $250 USD. This price may slightly due to live currency exchange rates.
• Delivery aim for international orders is 10 - 15 days but cannot be guaranteed.
• International standard orders may be subject to customs delays, which are the responsibility of the customer. As of 2nd Sept 2025 all US standard orders include prepaid duties and taxes.While most orders arrive within 10–15 business days, on rare occasions delivery can take up to 6 weeks. We kindly ask that you allow this time before getting in touch about a missing parcel.
• Framed art prints will not incur any customs or tax fees to the UK, US and EU
• Phone cases will not incur any customs or tax fees to the UK, US, EU and AUS.
• International standard mail is tracked and signed but can sometimes be subject to delays. Express shipping options are available at extra cost. To guarantee fast international shipping, please choose 'Express Courier' at checkout. 
• If you cannot see express shipping options at checkout, it may be that you have another product in your cart which does not offer express shipping. 
• EU customers may be subject to customs charges, with the exception of phone cases and framed art.
• US Express Courier orders, with the exception of art prints and phone cases, are currently subject to fees on arrival.
  

• Unframed art prints are usually dispatched in 2 working days (On rare occasions this can take up to 6 days).
• Phone cases are made to order and are usually dispatched within 5 working days.
• Framed prints are made to order and are usually dispatched within 5 working days.
• Large canvas prints take 5 days longer to dispatch than standard times.
• Original paintings are usually dispatched within 1 working day.
• Embellished art prints are made to order and may take up two weeks to dispatch.
• Orders consisting of multiple different items may be dispatched separately.
• You will receive a tracking number for each of your shipments.

• Art prints, fabric, wallpaper and silk paper are sent on fully tracked services.
• UK phone case orders are sent untracked; international phone case orders are sent tracked.
• Mini art cards are sent untracked.
• Phone cases, mini art cards and art prints are despatched separately, so if you purchase multiple items within one order you will receive them at different times.

• We offer a generous 60-day return policy for unframed prints up to the size of large. However, unframed prints in the large size category and above are non-returnable. If you would like to assess the quality before making a purchase, you can request a sample.
• Fabric and wallpaper is non returnable. I strongly recommend ordering a sample.
• Limited Edition prints and phone cases are non returnable.
• With so many models and sizes of phone cases on offer, we make each case to order and they are therefore not returnable unless faulty. Returns are not accepted if you’ve ordered the wrong size case. If you realise you’ve ordered the wrong size, please let us know and we'll do our best to help. If you’re unhappy with your phone case for any reason at all, please get in touch.
• If your order has arrived damaged or faulty, please get in touch.
• International customers will have to cover the cost of their return (if you need help arranging this, we can book a courier on your behalf, for which you will be billed separately). As a guide, returns from the US typically cost around £40; rest of the world returns typically cost between £40-£50.
• All ebooks are non refundable. Online courses and workshops are non-returnable after 7 days from the date of purchase.

To make a return, please get in touch here. All customers are responsible for the postage of their return.

Please return your item in its original packaging in perfect, saleable condition.

If you live in a remote area we will contact you about an additional charge prior to proceeding with your order (normally within 1 business day).

If your artwork arrives damaged, please let us know straight away by getting in touch. You’ll be asked to return the item free of charge, and a replacement will be sent right away.

Finally, yet most importantly, I want you to know that I am totally dedicated to ensuring that my customers have the best possible experience. It’s my mission that the service you receive matches up to the quality of the artwork, and standards must be high in every possible sense!

If you are less than wowed for any reason at all, please let me know right away by getting in touch.