Shipping & Returns

- Free UK shipping on everything

- Free worldwide shipping on orders over £150, shipping is £15 on orders under £150

- Free UK 60 day returns on art prints, excluding limited editions.

UK shipping & dispatch times:

I offer free UK shipping on all orders.

Unframed art prints are usually dispatched in 2 working days (On rare occasions this can take up to 6 days). UK orders are sent via Royal Mail 48; please allow 3-5 working days for delivery. 

Phone cases are made to order and are usually dispatched within 5 working days, please allow 3-5 working days for delivery.

Framed prints are made to order and are usually dispatched within 5 working days, please allow 1-3 days for delivery. Orders are sent via DX or DPD.

Large canvas prints take 5 days longer to dispatch than standard times.

I do not currently offer shipping outside of the UK (mainland only) on framed art prints, but can quote for international shipping on request.

Original paintings are usually dispatched within 1 working day, please allow 1-2 days for delivery. Orders are sent via Royal Mail special delivery or DHL express.

International shipping:

Delivery aim for international orders is up to 14 days.

Shipping is free for worldwide orders over £150, and £15 for orders under £150.  

International orders may be subject to customs delays and import fees depending on your country.  If your order does not arrive in the recommended timeframe please get in touch.

Occasionally international shipments shipped by standard mail can take longer than expected. Particularly during the build up to Christmas. Delays are sadly out of my control and I appreciate your patience if you experience this. Please always get in touch and I will do my best to help you.

Express shipping options are available at extra cost. To guarantee fast international shipping, please choose DHL express at checkout. 

International orders are sent via Royal Mail or DHL, delivery aim is up to 14 working days.

EU customers will be subject to customs charges.

Orders consisting of multiple different items may be dispatched separately.

You will receive a tracking number for each of your shipments.

Art prints, fabric, wallpaper and silk paper are sent on fully tracked services.

UK phone case orders are sent untracked; international phone case orders are sent tracked by Royal Mail.

Mini art cards are sent untracked.

Phone cases, mini art cards and art prints are despatched separately, so if you purchase multiple items within one order you will receive them at different times.

I’m so certain you’ll love your order that I offer a free UK 60 day return policy on all art prints excluding limited editions and large or extra large prints (samples are available on request).

Fabric and wallpaper is non returnable. I strongly recommend ordering a sample.

Limited Edition prints and phone cases are non returnable.

With so many models and sizes of phone cases on offer, we make each case to order and they are therefore not returnable unless faulty. Returns are not accepted if you’ve ordered the wrong size case. If you realise you’ve ordered the wrong size, please let us know and i'll do my best to help. If you’re unhappy with your phone case for any reason at all, please get in touch.

If your order has arrived damaged or faulty, please get in touch.

International customers will have to cover the cost of their return (if you need help arranging this, we can book a courier on your behalf, for which you will be billed separately). As a guide, returns from the US typically cost around £20; rest of the world returns typically cost between £25-£40. Upon receiving your return, international customers will be reimbursed with £15 of store credit to use against your next order.

To make a return, please get in touch here. UK customers will be issued a postage label for either Royal Mail or DHL, depending on the size of your item. Royal Mail handle all items up to an 11x14 print; DHL handle anything larger.

Please return your item in its original packaging in perfect, saleable condition.

If you live in a remote area we will contact you about an additional charge prior to proceeding with your order (normally within 1 business day).

If your artwork arrives damaged, please let us know straight away by getting in touch. You’ll be asked to return the item free of charge, and a replacement will be sent right away.

Finally, yet most importantly, I want you to know that I am totally dedicated to ensuring that my customers have the best possible experience. It’s my mission that the service you receive matches up to the quality of the artwork, and standards must be high in every possible sense!

If you are less than wowed for any reason at all, please let me know right away by getting in touch.