FAQ

Yes! You can shop now and spread the cost, interest free, with Clearpay.

Yes, though gift notes can be added to Limited Edition and Hand Signed artworks only.

All of my products are made in the UK. I take great care to only ever partner with suppliers who offer incredible quality whilst adhering to sustainable practices. Many of my suppliers are small, family-run businesses who are just as passionate about exceptional service as me!

Sometimes low stock levels mean you can't add multiple items to your basked due to availability. If you're having trouble placing your order, please get in touch and I'll be happy to help.

The super-speedy nature of my service means that cancelling an order is not always possible, but please get in touch and I'll try my best. The sooner the better!

Ooooh lucky person having someone like you in their lives! Don't worry - I don't include a price or invoice with any prints. Gift notes can be written free of charge for any limited edition or hand signed prints

When a print is part of a limited edition, only a set number of prints are created. Once these are sold, the print is no longer available. Limited editions prints are numbered and signed by Diane, making them extra special and sought after.

Framing


Yes! I’m delighted to now offer framing on all of my prints, so you can hang your artwork the second it arrives. Framed prints make gorgeous gifts, and save the faff of trying to find the right frame yourself!

I’ve chosen my favourite frame style – a smooth white wooden frame with a beautiful double layered mount (mat) for a luxurious, spacious feel. This style not only allows the artwork to shine, but looks gorgeous in absolutely any home. The frame is finished with a high quality acrylic plexiglass (not to be confused with the cheap-y types – this is lovely stuff!). Plexiglass is a brilliant alternative to glass, which breaks easily and won’t protect your print. Over time, light can discolour paper and cause ink to fade, making your print look less than lustrous. Plexiglass offers UV protection, it’s beautifully bright and super sturdy. Perfect!

PS – for a super, super easy way to hang your artwork, I highly recommend Command Hanging Strips which are a doddle to use and don’t damage your walls.

I suggest going to your local framer for a tailored result. Or there are lots of online bespoke framing companies like Picture frame express where you can design your frame to your exact specifications and even get a visual. Please get in touch if you need more help :)

After months of trials and extensive research, I’m delighted to offer framing on all of my art prints! I’ve chosen a beautiful white frame with a wide mount, which makes the artwork sing. If this isn’t your style and you’d like to choose your own frame, I suggest going to your local framer for a tailored result. Or there are lots of online bespoke framing companies like Picture frame express where you can design your frame to your exact specifications and even get a visual. Please get in touch if you need more help :)

Unfortunately not as they're too big to ship. I recommend you frame large prints at your local framer or use an online framing service.

Packaging

All small/medium art prints from my core collection will be packaged in a plain cardboard envelope. The print will be inside a protective sleeve and backed onto a cardboard stiffner. Larger prints will arrive neatly rolled and wrapped in acid free tissue paper inside a thick cardboard tube.

All framed art prints will be packaged securley in a large recyclable cardboard box. Corners will be protected and your print will be wrapped in bubble wrap and securley fastened to the inside of the box so it can not move around. Your framed art print will arrive with a plastic film on the front, which you should remove.

Phone cases are packaged in a white cardboard presentation box with gold foil logo on the face. This is then placed inside a fully compostible mailer.

Shipping & Returns

I’m so certain that you’ll love your order that I offer a 60 day return policy. UK returns are free of charge (excluding limited edition prints – see below). International customers will have to cover the cost of their return (if you need help arranging this, we can book a courier on your behalf, for which you will be billed separately). As a guide, returns from the US typically cost around £20; rest of the world returns typically cost between £25-£40. Upon receiving your return, international customers will be reimbursed with £15 of store credit to use against your next order.

I now offer express delivery on unframed art prints, globally. Your local rates will be calculated at checkout. I do not offer express delivery on any other items currently.

Yes! All products (excluding framed art prints) are available with free worldwide shipping.

Framed art prints are only available within Europe.

Art prints and Mini Art Prints typically arrive within 3-7 days for UK customers. Delivery can take up to 10 working days for non-UK customers, but can sometimes take up to 30 working days in exceptional circumstances. If you’ve not received your order, please get in touch and I will gladly help you.

Limited Edition and Hand Signed prints typically arrive within 1-5 days for UK customers. Delivery can take up to 5 working days for non-UK customers. If you’ve not received your order, please get in touch and I will gladly help you.

Phone Cases typically arrive within 7-10 days for UK customers. Delivery can take up to 14 working days for non-UK customers, but can sometimes take up to 30 working days in exceptional circumstances. If you’ve not received your order, please get in touch and I will gladly help you.

Oh no! I'm so sorry. Please get in touch right away (within 14 days of receiving your item) so a replacement can by arranged.

The shipping costs are very high to ship outside of Europe so I reccomend that you frame your artwork at your local framers, or using an online framing service.