Frequently Asked Questions

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Do you offer a payment plan?

Yes, you can pay in 4 monthly instalments OR you can use Clearpay, Afterpay, Klarna or 'pay later' by PayPal. Simply select your preferred option at checkout.

How much content do we get?

With the main course and all bonuses, you get 9 hours of video content across 30+ lessons. That includes the main Foundation Course (19 lessons), Chinoiserie Chic workshop, the Bird mini-course, and more.

How long will enrollment be open?

Enrollment is open from February 5th (09:00 EST) to February 12th (00:00 EST). The next launch will be in 2027.

How do I access the course?

On the course start date (February 16th) you’ll be sent an onboarding email where you'll be prompted to create an account and password.

Once your account is set up on dianehill.co.uk, your course and community access will appear under your account. Look for the person icon at the top right on desktop or in the menu at the bottom on mobile.

You'll also be prompted to get started on our mobile/tablet app for ease of use. 

What happens once I'm enrolled?

You will receive a confirmation email as soon as you enroll, and login instructions will be sent on February 16th to the email you used during purchase.

When does the course begin?

The course opens on February 16th, and from then you will be able to access all modules and lessons. 

Is the course drip fed or will I get access to all modules from day one?

You’ll receive instant access to all modules from day one, so you can move through the course at your own pace. Whether you’d like to dive straight in or take things slowly, everything is there for you whenever you’re ready.

How long will I have access to the course?

You’ll have lifetime access to all lessons and live call replays, allowing you to return anytime for a refresher or additional practice. This means you can work at your own pace, rewatch tutorials, and continue to improve your skills whenever it suits you.

Access to the community lasts for four months.

Do I need silk paper to take this course?

You don’t need silk paper to take this course. It’s a more advanced surface that can elevate your chinoiserie paintings, but watercolour paper works beautifully too. If you already have watercolour paper, you’re all set.

What materials will I need for this course?

To follow along exactly you’ll need a few specific materials, including gouache paint and Chinese-style brushes, which have softer bristles and a different shape than standard watercolour brushes. These help you get the right flow and brushstroke quality for chinoiserie painting.

That said, you don’t need anything fancy, Chinese brushes can be found affordably online, or you’re welcome to use my recommended ones.

When you enroll, you’ll receive a full materials list with links to everything you need so you can shop confidently and get started with ease.

What if I fall behind or need to take breaks?

That’s absolutely fine. You’ll have lifetime access to the course, so you can move through the lessons at your own pace, pause when you need to, and come back whenever it suits you. There’s no pressure to keep up or finish within a set timeframe.

Is there a refund policy?

Yes, refunds are available within 7 days of the course start date, provided you have not progressed beyond Module 2. To be eligible, you must also not have watched more than one lesson from each bonus course, including the masterclass and the bird painting bonus. If you decide the course isn’t the right fit within the first week of purchase, simply reach out to us, and we’ll be happy to provide a refund.

Will I get access to future updates or new workshops?

You’ll have lifetime access to the version of the course you purchase, including all lessons and materials included at the time of enrolment. From time to time, I create new workshops or expanded content, which may be offered separately.

Is this course suitable for beginners?

Absolutely! This course is ideal for both beginners and experienced artists who want to master the fundamentals of chinoiserie painting.

Whether you’re a total beginner or have some experience, my step-by-step guidance will help you create a beautiful piece of art that you’ll be proud to share.

I’m an experienced artist, will this course be too basic for me?

Many experienced artists have taken the foundation course to explore a new style or unlock the next level of their art practice.  

Whether you’re starting from scratch or a professional artist, my step-by-step guidance will help you step into the world of chinoiserie art.

How much time should I set aside?

The course includes 4.5 hours of video content over 19 lessons, covering a step-by-step approach.

Before starting your final piece, I recommend setting aside at least one hour per day to practice painting essential elements like flowers, leaves, and branches.

The time required to complete the final piece will vary by individual, but most participants find one to two days sufficient to finish with confidence.

Will I receive feedback on my work?

Yes! When you join the course, you’ll get access to a private student community for 4 months, where you can share your progress, post photos or videos of your artwork, ask questions, and connect with others on the same journey. You’ll also be invited to four months of live Q&A group coaching sessions, where you can get direct feedback, guidance, and support as you grow your skills.

How does the private video feedback work?

Add a one-off private video review from Diane during the four-month course period - $125.

You’ll receive a personalised video response focusing on the area of your work that will make the biggest difference for you right now.

• One private video feedback per person during the four-month course
• Feedback video up to 15 minutes
• Submitted once and used within the four-month period
• Delivered within 14 working days, excluding holidays and studio breaks

This option is ideal if you want clear, focused guidance on a specific sticking point in your painting or process.

What if I have a busy schedule and what if I miss the live calls?

This course is entirely self-paced, allowing you to start, pause, and resume lessons whenever it fits your schedule. We suggest an hour per day if possible, but you’re free to move through the course in a way that works best for you.

If you miss the live calls, you will get lifetime access to the replays and will have the chance to submit questions in advance. 

Can I access lessons from outside the UK?

Absolutely! The course is available worldwide. It’s self-paced, so you can complete the lessons on your own schedule.

How can I watch the course?

You can watch on mobile, desktop, or tablet, and also cast to your TV using AirPlay. If you’re on mobile, tap the small arrow at the bottom right of the video for full-screen mode and video controls.

Are subtitles available in other languages?

Currently, subtitles are only available in English. However, each lesson includes a downloadable English transcript that can be translated using tools like Canva PDF Translator and DeepL.

Can I use what I learn for client work or commercial projects? 

Yes. Everything you learn in the course can be used for client work and commercial projects. The techniques, processes, and approach are yours to apply in your own original work across commissions, products, or licensed projects.

Can I sell or license the artwork I create in the course?

Yes, you’re very welcome to sell or license artwork you create using the techniques taught in the course. The only restriction is that your work should be your own original designs and not direct copies of Diane Hill artwork or course demonstrations.

What are the terms and conditions?

Access & Usage: By purchasing this course, you receive a personal, non-transferable license for non-commercial use only. All content remains the intellectual property of Diane Hill Ltd, and unauthorized sharing or distribution is prohibited.

Personal Use Only: Course access is for individual learning; reselling or sharing login details or materials is strictly prohibited.By accessing the course, you accept these terms.

For full terms, click here.

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